TY - JOUR A1 - Grzebniak, Andrzej PB - The Committee on Organizational and Management Sciences PB - Warsaw School of Economics L2 - http://journals.pan.pl/Content/98641 PY - 2012 IS - No 151 T1 - Kształtowanie relacji z klientami w procesie zarządzania zakładem ubezpieczeń SHAPING CLIENTS’RELATIONS IN THE PROCESS OF INSURANCE COMPANY MANAGEMENT UR - http://journals.pan.pl/dlibra/publication/edition/98641 T2 - Organization and Management ER -