Details

Title

Satisfaction Drivers in Retail Banking: Comparison of Partial Least Squares and Covariance Based Methods

Journal title

Central European Journal of Economic Modelling and Econometrics

Yearbook

2009

Numer

No 1

Publication authors

Keywords

Satisfaction, Loyalty, Customer Satisfaction Index models, banking sector, structural equation models with latent variables, Structural Equations Modeling, Partial Least Squares, Covariance Based Methods

Divisions of PAS

Nauki Humanistyczne i Społeczne

Publisher

Oddział PAN w Łodzi

Identifier

ISSN - 2080-0886, ISSN online - 2080-119X
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