This paper concerns the problem of empirical investigation and mathematical modelling of a novel controllable damper using vacuum packed particles. Vacuum packed particles tend to be placed among the group of so-called ‘smart structures’. The macroscopic mechanical features of such structures can be controlled by the partial vacuum parameter. The authors consider an application of Bouc-Wen model in order to represent the dynamic behaviour of the investigated device. The verification of the model response with experimental data is discussed. The Bouc-Wen model parameters identification is described.