Abstract
Six Sigma as the continuation of comprehensive quality management TQM is of interest to
many enterprises. Unfortunately, not everybody successfully implements quality improvement
projects using Six Sigma tools. This approach requires proper preparation in many
areas of the company’s operation, including: organization of processes, establishing measures,
employee engagement and creating conditions for continuous improvement. The goal
of the article is to present on the case study the idea of using the organizational maturity
model for production management to assess a readiness of organization to implement Six
Sigma. The case study presents a company maturity level diagnosis and a successful project
of quality and productivity improvement using the Six Sigma concept, confirming that the
organization’s maturity model is the appropriate tool for assessing multi-faceted preparation
for successful implementation of Six Sigma projects.
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