Up to date, workload and worker performance in Small Medium-sized Enterprise (SMEs)

was assessed manually. KESAN (Kansei Engineering-based Sensor for Agroindustry) was

developed as a tool to assess worker workload and performance. The latest prototype of

KESAN was established. As the final step prior to the full-scale mass production, an industrial

design was required and must be designed based on the validation to user needs. This

research proposed an industrial design for mass production of KESAN using Kano model

and Quality Function Deployment (QFD). The user needs was extracted from attributive

analysis of Kano model. The matrix of House of Quality (HOQ) was utilized to connect

the user needs and technical requirement. The research result validated Thirteen (13) user

need attributes. The most important attribute was desktop application as an integrated

decision support system. Fourteen (14) technical requirement attributes were identified to

fulfil the user needs. Finally, a prototype was developed based on product final specification

and prioritized technical requirements.