Abstract
The main focus of this paper is to propose a method for prioritizing knowledge and technology
factor of firms towards sustainable competitive advantage. The data has been gathered
and analyzed from two high tech start-ups in which technology and knowledge play major
role in company’s success. The analytical hierarchy model (AHP) is used to determine competitive
priorities of the firms. Then knowledge and technology part of sense and respond
questionnaire is used to calculate the variability coefficient i.e. the uncertainty caused by
technology and knowledge factor. The proposed model is tested in terms of two start-ups.
Based on the initial calculation of uncertainties, some improvement plan is proposed and
the method is applied again to see if the uncertainty of knowledge and technology decreases.
In both cases, the proposed model helped to have a clear and precise improvement plan and
led in reduction of uncertainty.
Go to article