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Abstract

Due to globalized business operations, companies in different economic sectors are part of complex supply chain networks. Their value-added processes comprise product and information flows, e.g. with a focus on manufacturing, service or trade. Until the final product is delivered to the end customer, it needs to pass many different processes in cooperating organizations. As a result, there a lot of business-to-business (B2B) interactions with crossenterprise transactions, often including cross-border communications and sometimes even cross-industry trades with technological and often cultural implications. Especially the interfaces of supply chain networks are prone to inefficiencies, misunderstandings and delays due to a lack of standardized B2B transactions, which leads to waste in form of rework, errors and mistakes. In addition, new customers are hard to find for the manufacturing or trading company, since potential customers are so far limited to a regional network. The advantages of extending the customer base still need to be explored by many organizations. This paper discusses the opportunities by streamlining the communication along supply chain networks in a general fashion and then describes the application in a B2B automotive retail business. A concept of a web-based trading platform, which provides a seamless service for all steps of a convenient and efficient used vehicle remarketing business, is developed. It includes all phases, like offering and price finding in a comprehensive online platform, which also covers further activities, such as logistic services, financial transactions, and a mandatory feedback loop. The suggested B2B vehicle-trading platform enables a quick turnover of each transaction, which is analyzed and optimized based on the application of cross-enterprise Value Stream Management.
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Authors and Affiliations

Peter Plapper
Christof Oberhausen
Meysam Minoufekr
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Abstract

Recently, the expand of industrial market has led to have long supply chain network. During the long shipment, the probability of having damaged products is likely to occur. The probability of having damaged products is different between stages and that could lead to higher percentage of damaged products when arrived at retailers. Many companies have rejected the entire shipment because the damaged product percentage was higher than that agreed on. Decision-makers have tried to reduce the percentage of damaged products that happened because the transit, loading unloading the shipment, and natural disasters. Companies started to implement recovery centers in the supply chain network in order to return their system steady statues. Recovery models have been developed in this paper to reduce the damaged percentage at minimum costs to do so. Results show that the possibility of implementing an inspection unit and a recovery centers in the system before sending the entire shipment to the retailer based on examining a sample size that has been selected randomly from the shipment and the minimum cost of committing type I and type II errors. Designing a methodology to minimize the total cost associated with the supply chain system when there is a possibility of damage occurring during shipping is the objective of this research.
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Authors and Affiliations

Mastoor M. Abushaega
1 4
Yahya H. Daehy
2
Saleh Y. Alghamdi
3
Krishna K. Krishnan
2
Abdulrahman Khamaj
1

  1. Industrial Engineering Department, Jazan University, Jazan, KSA
  2. Industrial and Systems Engineering Department, Wichita State University, Wichita, KS, USA
  3. Industrial Engineering Department, King Khalid University, Abha, KSA
  4. Industrial and Systems Engineering Department, University of Oklahoma, Norman, OK, USA

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